It is perfectly normal to feel strong feelings during exceptional times such as these. This can include feelings of anger. However, if you are starting to feel overwhelmed, it’s important to acknowledge your feelings and speak to someone you trust, whether that’s a colleague, a friend or a family member, or a professional. 

 

Professional help

 

Employee Assistance Programme - Counselling services are available to staff 24/7, 365 days a year by calling 0800 032 9849
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Service Chaplain - The Service’s Chaplain, Deacon Michael Ross can also confidentially support staff.  You can watch a video by Deacon Michael below, where he talks about the support he can offer as well some words of advice.  Deacon Michael welcomes staff from all religions and no religion to call him on 07929012832.

 

Wellbeing Line - Wellbeing Line is based within NHS24's Mental Health Hub and provides a range of self-care and wellbeing resources.  The number will route callers to a ring-fenced team of Psychological Wellbeing Practitioners and will offer a compassionate and empathetic response based on the principles of Psychological First Aid, as well as advice, signposting and onward referral to local services if required.  The number is 0800 111 4191.

 

Samaritans - The Samaritans are offering one to one support, by call or text, from trained volunteers for all key workers. 

Find out more 

Breathing Space - A free, confidential phone service for those experiencing low mood, depression or anxiety. Monday-Thursday 6pm to 2am, Friday 6pm-Monday 6am.  ​Phone 0800 83 85 87
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TASC - The Ambulance Staff Charity can provide funding for counselling with a local professional.
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WellSAS - Funded by the Service, they provide support for your mental health.  You can access it Monday - Friday 9am - 5pm by self referral or be referred by your line manager. Freephone: 0808 196 3919. 
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Shout - Free 24/7 text support to help you look after your emotional health. Text 'BLUELIGHT' to 85258

NHS Greater Glasgow & Clyde have opened their support line to ambulance staff who work on Greater Glasgow & Clyde, Ayrshire & Arran, Dumfries & Galloway and Lanarkshire.
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Lothian Support Line  - NHS Lothian have opened their support line for staff based in Lothian, Borders, Fife, Forth Valley and Tayside.

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Grampian Psychological Resilience Hub - Available for all staff based in Grampian, Highland, Orkney, Shetland and Western Isles.
Find out more